Get in Touch
Have questions about Harthio? Need support? Want to share your story? We'd love to hear from you.
Office Hours
Mon-Fri: 9AM-6PM PST
Sat-Sun: 10AM-4PM PST
Frequently Asked Questions
Quick answers to common questions
How does Harthio matching work?
Our AI analyzes your conversation needs, interests, and preferences to match you with the most compatible listeners, mentors, or peers who have relevant experience.
Is Harthio really free?
Yes! Our core matching and conversation features are completely free. We believe meaningful connections shouldn't have a price tag.
How do you ensure safety?
All users go through verification, we have community guidelines, reporting systems, and optional anonymity features for sensitive conversations.
Can I remain anonymous?
Absolutely. You can choose to use a pseudonym and avatar for conversations where you prefer privacy while still getting meaningful support.
What if I don't like my match?
No problem! You can politely end the conversation and request a new match. Our AI learns from your preferences to improve future matches.
How long are conversations?
You decide! Conversations can be as short as 15 minutes or as long as 2 hours. Most meaningful exchanges happen in 30-60 minute sessions.
Meet Our Support Team
Real humans who care about your experience
Tosin Chen
Founder & CEO
"I started Harthio because I believe everyone deserves to feel heard and understood."
Sarah Martinez
Community Manager
"I help ensure every conversation on Harthio is safe, supportive, and meaningful."
David Kim
Technical Support
"I make sure the technology works seamlessly so you can focus on connecting."
Ready to Start Connecting?
Don't wait to find your tribe. Join thousands who've already discovered the power of meaningful conversations.