Terms of Service
These terms govern your use of Harthio and outline our mutual responsibilities for creating a safe, supportive community.
Last updated: November 8, 2025
Key Points
Important highlights from our terms
Respectful Community
Treat all users with respect, kindness, and empathy. No harassment, discrimination, or harmful behavior.
Safe Environment
We maintain a safe space for meaningful conversations. Report any violations of our community guidelines.
Free Service
Harthio is completely free. No hidden fees, premium tiers, or charges for any features.
Acceptance of Terms
By accessing or using Harthio ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By creating an account, you represent that you are at least 13 years old and have the legal capacity to enter into this agreement.
Important Note
These Terms may be updated from time to time. We will notify you of significant changes, and your continued use of the Service constitutes acceptance of the updated Terms.
Description of Service
Harthio is a platform that connects people for meaningful conversations through:
- AI-powered matching based on shared experiences and interests
- Video and voice calling capabilities
- Real-time messaging and chat features
- Session scheduling and management tools
- Community features and user profiles
The Service is provided free of charge and is designed to facilitate supportive, meaningful connections between users seeking understanding and empathy.
User Accounts and Registration
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must be at least 13 years old to create an account
- One person may not maintain multiple accounts
Account Responsibilities
- Keep your login information secure and confidential
- Notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
- Provide accurate profile information to facilitate meaningful connections
Community Guidelines and Acceptable Use
What We Encourage
- Respectful, empathetic, and supportive conversations
- Sharing experiences and offering genuine help
- Active listening and meaningful engagement
- Respecting others' privacy and boundaries
- Reporting violations to help maintain community safety
Prohibited Behavior
- Harassment, bullying, or intimidation of any kind
- Discrimination based on race, gender, religion, sexuality, or other characteristics
- Sharing inappropriate, explicit, or harmful content
- Soliciting personal information or attempting to meet offline without consent
- Spam, advertising, or promotional content
- Impersonating others or providing false information
- Using the platform for illegal activities
- Attempting to circumvent safety measures or exploit vulnerabilities
Professional Boundaries
- Harthio is not a substitute for professional mental health services
- Users should not provide medical, legal, or professional advice
- Conversations should be supportive but not therapeutic in nature
- Encourage seeking professional help when appropriate
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Privacy Points
- We never sell your personal data to third parties
- Video calls are encrypted end-to-end and not recorded
- You control what information is shared in your profile
- You can delete your account and data at any time
User Responsibilities
- Respect others' privacy and don't share personal information without consent
- Don't record conversations without explicit permission from all participants
- Report any privacy violations or concerns to our support team
Intellectual Property Rights
Harthio's Rights
The Service and its original content, features, and functionality are owned by Stria Technologies and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
User Content
- You retain ownership of content you create and share on the platform
- By using the Service, you grant us a license to use your content to provide and improve the Service
- You are responsible for ensuring you have the right to share any content you post
- We may remove content that violates these Terms or our community guidelines
Service Availability and Modifications
Service Availability
- We strive to maintain high availability but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance when possible
- We are not liable for temporary unavailability due to technical issues
Service Modifications
- We may modify, suspend, or discontinue any part of the Service at any time
- We will provide reasonable notice for significant changes
- New features may be added to improve the user experience
Disclaimers and Limitations of Liability
Important Disclaimers
- Harthio is not a mental health service or professional counseling platform
- We do not verify the credentials or qualifications of users
- Conversations are between users and we are not responsible for their content
- The Service is provided "as is" without warranties of any kind
Limitation of Liability
To the maximum extent permitted by law, Stria Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
User Responsibility
- You use the Service at your own risk and discretion
- Seek professional help for serious mental health concerns
- Verify any advice or information received through conversations
- Report any concerning behavior or safety issues immediately
Account Termination
Termination by You
- You may delete your account at any time through your account settings
- Upon deletion, your personal data will be removed according to our Privacy Policy
- Some information may be retained for legal or safety purposes
Termination by Us
We may suspend or terminate your account if you violate these Terms, engage in harmful behavior, or for other reasons necessary to protect our community. We will provide notice when possible, except in cases involving safety concerns or legal requirements.
Effect of Termination
- Your right to use the Service will cease immediately
- You will lose access to your account and associated data
- Provisions regarding intellectual property, disclaimers, and limitations will survive termination
Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.
Dispute Resolution
- We encourage resolving disputes through direct communication first
- Contact our support team for assistance with any issues
- Legal disputes will be resolved in the courts of Lagos, Nigeria
- You agree to resolve disputes individually, not as part of a class action
Contact Information
If you have any questions about these Terms of Service, please contact us:
Phone
Company Information
Stria Technologies
Lagos, Nigeria
Founder: Oluwaseyi Akinlolu
Effective Date
These Terms of Service are effective as of November 8, 2025, and will remain in effect except with respect to any changes in their provisions in the future.